Don’t you hate it when you send a Skype for Business meeting invite out to external guests and they have trouble connecting to your meeting? I see this all the time in our day to day activities of troubleshooting issues. Often times it’s because the attendee also has Skype for Business and for some “mysterious” reason the client will not connect. There is a slew of potential reasons why the Skype for business client won’t connect but that isn’t going to help you when someone needs to connect to your meetings.

Click here to learn how to use Skype for Business' built in help tool to take advantage of everything Skype has to offer. Click the gear icon on the upper-right-hand side of your contact list Select Personal from the list of options on the left. To prevent Skype from opening on Mac OS X startup, open Skype and go to the Dock. Use Ctrl +click on the Skype icon in the Dock and ensure the box ' Open at Login ' is unchecked. Alternatively, you can go to System Preferences > Users & Groups, click your account name and select Login Items.

If someone can’t connect to a Skype for Business meeting our recommendations is to the web application ie. Use the browser to connect. Help is on the way To help prevent this or mitigate the connection issue, you can provide your users with the “trick”. By instructing users on how to add?sl=1 at the end of the meeting url users can use the web application to join Skype meetings. Users can manually add a hyperlink in the meeting invite that includes the?sl=1 or follow the instructions below: • In the meeting request, right-click or tap and hold the Join Skype Meeting link, and select Copy Hyperlink. • Paste the meeting link into a browser address box, and add?sl=1 at the end. For example: • Press Enter to join the meeting with Skype for Business Web App.

NOTE: Follow your browser’s instructions for installing the Skype for Business Web App Plug-in, which is required for audio, video, and screen sharing. If you are still having trouble your system maybe blocked from installing plugins and you may need elevated rights to do so. If you can’t even hit the page your corporate web filtering may need to whitelist the domain, you are trying to reach. This isn’t the ideal solution for users because it can be confusing. Besides, something like this should simply work without having to manually update links into a browser right?

Well, after much demand Microsoft finally listened and realized that this was a pain and put a permanent solution in place. As if January 3, 2017 an update to the Skype for Business client was released that would update all clients with a link to the web app to join meetings. This is like a belated Christmas present for all the Skype admins out there. No more tickets about users unable to join meetings.

No more explaining on how to add the “special” characters to the browser of the meeting link. It would already be added into the meeting invite automatically when the invitation is generated. The January 3, 2017, update for can be found as well as all the fixes it includes. Once the update is applied new Skype meeting invitations will look like this: Either solution will work however applying the update will ensure a more permanent solution.

If someone is unable to apply the update adding?sl=1 at the end of the hyperlink and into the browser will still force the meeting into the web app. We’re trying to replace Webex as our default webinar platform and tell users to Skype, instead. Internally, it works well. But some external customers still have trouble connecting via the Skype Web Link. Wmv player for mac download.

Ports, Firewalls, zScalers, you name it, they all impede the connection if not setup properly. MS provides this site for assistance: Here’s my question: Prior to a Skype meeting with a customer, it would great if the customer could run a simply test from their PC which would give a thumbs up (your Skype connectivity should work) or thumbs down(your connectivity to a Skype Web meeting is impeded by etc etc). Most company’s don’t allow.exe to be run by employees, so it has to be perhaps a website customers can go to for “testing their connectivity”. Anyone have suggestions or know of a solution? “Innovative IT” provided through real IT Consulting Solutions for Real IT Problems. We believe that you should only implement solutions that will solve your organization needs. Our Team consists of globally recognized talent, highly awarded team, and led by Theresa Miller who is one of only a few individuals in the world to hold the following three prestigious virtualization awards: Microsoft Most Valuable Professional (MVP), Citrix Technology Professional (CTP) and VMware vExpert.